Managing with a Process Perspective
A process is a chain of activities that transforms a certain number of inputs into outputs valuable to the customer.
We need management through processes to understand the current operations, measure business results, improve them, and define responsibilities.
Managing with a Process Perspective can be visualized as follows:
- Define – Document
- Measure – Evaluate
- Improve
- Redefine – Document
If the management of an organization does not identify and document its processes, it must settle for an understanding defined and practiced by its employees.
The components of Managing with a Process Perspective — in other words, process architecture — include Strategy, Performance, Business Plans, Human Resources, Enterprise Architecture, and Risk Management.
At the same time:
If a process is strategically important for your company but currently underperforming,
If your competitors handle the same processes differently and more successfully,
If competitors perform the same process more cheaply, better, or more innovatively,
If the current performance of your process is poor compared to benchmarks,
If your customers often complain about the process, and expectations have changed or increased,
If the cycle time of the process is too long and there is a need to improve efficiency and reduce costs,
If new technologies or new possibilities have emerged —
Then it means your processes require improvement, and a solution is needed.
At Teolupus, when you feel the need to manage with a process perspective,
We help you define and document your processes, measure and evaluate them, and — when improvement is required for the reasons mentioned above — we assist you in optimizing them in line with your strategies and business plans at the most efficient cost.